A job only gives more productive results when employees in that job are happy and think that they are getting what they work for. Today, corporate companies’ employee happiness has become as important as consumer or customer satisfaction. Now, even employees are called internal customers.
It has been two months since my article entitled “The End of the Plaza Empire and the Inevitable Rise of Telework in Business Life”. During this time, the perception of risk concerning the coronavirus in the world has decreased due to the relative decrease in the number of cases, distraction, and acclimation. Employees began using offices, more in line with social distancing rules. This has left me and my generation in a dilemma.
Now working for years in Godiva with Annie and been through a major transformation in the business (5X greater Godiva). Annie Young-Scrivner relies on former life experience with CEOs of PepsiCo Inc., Target Corp., Burberry Group PLC and Home Depot Inc. to guide her leadership of the New York chocolate maker; “It gets lonely when you’re the CEO sometimes.”